Protecting you against potential fraud is important to Everbright Sun Hung Kai ( “EBSHK” ), and as such, we have implemented a range of security measures to protect our customers. However, in the unlikely event that fraud occurs, or, if you suspect that fraudulent activity or irregularities may have occurred with respect to your account(s), you are advised to immediately call our Anti-Fraud Helpline on +852 3920 2980 or our Customer Service Hotline on +852 2822 5001 (Hong Kong) or +86 40011 95525 (Mainland) . For more tips on identifying fraud, please click here.
Fraud Case Example
Everbright Sun Hung Kai ("EBSHK") and Sun Hung Kai Forex Limited ("SHKFX") would like to alert the public that they have received anti-fraud enquiries regarding provision of trading and investment services relating to Dukes Copy Limited and/or "Dukes Copy of China, No. 1 中國公爵一期". Please be alerted that Dukes Copy is not and has never been a business partner of EBSHK or SHKFX.
Should you have any queries of further information that may assist us, please contact EBSHK's Anti-Fraud Helpline on +852 3920 2980.
Please note that we will only ask you to provide your personal details through our specified regular communications channels, and we will never ask you to provide your password(s). To safeguard your interests, you are advised to (i) keep your password(s) secure and change it/them regularly; (ii) ensure that you visit genuine corporate websites of our Group; and (iii) verify the identity of the person/entity requesting such information before you provide your details. If in doubt, do not provide any information and report the matter immediately to our Anti-Fraud Helpline. For more tips on online security, please click here.